BPS Just Lost My Business

Replies to This Discussion

Permalink Reply by Jon Rappuhn on June 9, 2011 at 3:42pm

I had the same problem with a heavy salmon rod, only 2 or 3 of the guides were either bent or broken, returned it, 2nd one came in about a week with broken guides, returned it, 3rd one came with one badly bent guide, canceled charge on CCard, told BPS I was thru with shopping with them, kept rod (which they agreed to) fixed guide, and ordered basically same thing from Cabela's, came in 2 days, perfect condition, since then have ordered all my things from Cabela's unless price is about the same locally, been very happy and they will continue to get my mail order business.  (Have always wondered if BPS merchandise always got to me  broken or defective, what would a boat and motor combo from them be like, LOL)  BTW none of the round tubes showed any kind of damage or mishandling.  Also should add, have had excellent service and selection on my many trips a year to Moses Lake, and Potholes and vicinity from MAR-DON'S.

prices a little higher but never been steered wrong with tackle or info (I'm a bank fisherman and Mike has always put me in the right sp[ots whether they were off his dock or anyplace along the reservoir or lower lakes.)

Jon Rappuhn

Wenatchee WA

Permalink Reply by Larrick on June 9, 2011 at 4:05pm

Jon yeah none of my tubes showed any signs of damage or mishandling. In fact the original shipment had two rods in one tube. One had a 7'3" rod and the broken one was the 7'0 rod. You would think that if it was the shipping company mishandling the tubes the longer rod would take the brunt of the damage. Yeah I think the ppl at their warehouse are the problem when they package the rods. You would think a company like BPS, who deals in fishing gear i.e. rods, would know how to safely handle them. I can see getting one broken rod. Okay crap happens but when you get several consecutive broken rods the quality control is the problem.

Permalink Reply by Jon Rappuhn on June 9, 2011 at 5:12pm

I absolutely agree.  Sometimes I think some of these outfits get too big and loose track of their customer base.  I always like to read their catalogs but I ordered a coupleabout 6 weeks ago now and haven't seen one yet.  On the other hand Cabela's has sent me all that I ordered within 2 weeks.  (Not pushing Cabela's here, am having problems with their credit dept. but the merchandising end seems to be very careful and prompt)

Permalink Reply by Daniel Bavery on June 9, 2011 at 5:46pm

I dont understand why someone would even use BPS or Cabelas online when places like TW, BTD, HUT, FW, OPS, etc etc... have free shipping with you buy 50 dolla worth of stuff. They even all match price, no tax, yadda yadda. Unless the stuff being bought is the store brand, you get jacked on shipping. Can someone explain that

Permalink Reply by Jon Rappuhn on June 9, 2011 at 5:55pm

Daniel,

Call me dumb but I have no idea what those initials stand for.  Do they have catalogs, are they mail order?  I live in a small town retired, disabled, on a very, very limited income so yes I buy the least expensive house brand I can find with the exception of when I go to Moses Lake, Potholes, or that area then I will stop at MAR-DON'S and buy a few small things just to support them.  (used to work there when it first opened back in the 60's)

Permalink Reply by Larrick on June 9, 2011 at 6:11pm

@ Jeff I have ordered from TW in the past and was impressed. I only ordered from BPS cuz the wife saw a sale there and was making it a father's day gift. I had never had a problem with BPS before and thought nothing of it. I know better now. BTW I saw they are sending me a $25 gift card for all of my troubles. Pfft like $25 will keep me as a customer.

Permalink Reply by Daniel Bavery on June 9, 2011 at 7:14pm

Here ya go. This is only a few of them out there that has free shipping and no tax unless its a WA based site.

 

tacklewarehouse.com

basstackledepot.com

hookeduptackle.com

fishermenswarehouse.com

outdoorproshop.com

histacklebox.com

 

Good thing about all these is if you order on a minday you will get it on wednesday. And BTD sells my lures, hehe

Permalink Reply by Jon Rappuhn on June 9, 2011 at 7:28pm

Daniel,

Thank you very much, feel like an idiot, am 64 and been fishing since I could barely hold a pole and had never heard of these shops.  and to continue with my showing of dumbness, what kind of lures do you make and sell and do you sell them yourself or strictly thru BTD?  also do you have any pictures of them anyplace, or could you send them to me @ charger66fan@yahoo.com

Thanks

Jon Rappuhn

Daniel Bavery said:

Here ya go. This is only a few of them out there that has free shipping and no tax unless its a WA based site.

 

tacklewarehouse.com

basstackledepot.com

hookeduptackle.com

fishermenswarehouse.com

outdoorproshop.com

histacklebox.com

 

Good thing about all these is if you order on a minday you will get it on wednesday. And BTD sells my lures, hehe

Permalink Reply by Daniel Bavery on June 9, 2011 at 8:18pm

reelinvasive.com is the site.

 



Permalink Reply by Nick Berto on June 10, 2011 at 5:32am

Sorry to hear about your struggles, especially with the rods. I have had a few rods shipped to me that showed up broken, i think it happens regardless of where you order them but the way the company handles it is what makes the difference... Any online ordering I do is from TW or BTD, both price match, free shipping (over $50), and quick!

 

Online ordering is not your only option either. Most of the local tackle shops can order just about anything you ever needed or more and have it in quickly (in most cases 2 days) and ship to you also with most price matching as well. Try to support the local shops!

 

THREE RIVERS MARINE Talk to Kent, he can order what you need!

 

Permalink Reply by bogey4444 on June 10, 2011 at 7:57am

Buy local and you will not have any problem.  You will also be supporting your local business.

Permalink Reply by Ryan Higgins on June 10, 2011 at 8:41am

Tackle Warehouse gets all my business.  I'm in East Wenatchee.   I used to buy at Hooked on Toys, but they changed their hours so now I can only make it there on the weekends, when I should be fishing!  Not to mention their markup on all the gear.  I can get a better selection at TW, free shipping or $5 2 day shipping at TW, and usually some free swag from TW with every order.  It's a no brainer for me.

 

The only time I ever place an order with Cabelas or BPS is when I cannot get the item, or a comparable item at another retailer.  I do enjoy checking out their catalogs though.

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