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Great service experience!
I just wanted to share a recent service experience with my boat. In the past I have had some very bad experiences with getting my boat serviced. I finally got service on my boat that was over and above what I expected. I was having some serious performance issues with my HPDI. It was loosing power and falling on its face when I went full throttle or getting out of the whole. I called up Curt at Three Rivers Marine on last Tuesday. He said get it in asap and he would look at it. I told him I needed it asap because I was pre-fishing at Tri Cities friday-sunday. He looked at it the same day I brought it in and fixed it the next day. Turns out I had a fuel pump going out and needed my annual service with fuel filters. When I came to pick up the boat I found out that he had 73 boats in for service and repairs. He still got mine looked at and repaired. It ran perfect last weekend. I also noticed that the tech took the extra time and repaired my prop that was a little bit chewed up from a rock I hit at moses. It just goes to show that if you are a loyal customer and bring your boat to the same place it will pay off. Thanks again to Three Rivers Marine and Curt.
Views: 48
Replies to This Discussion
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Permalink Reply by C-RIDE on
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How did you know he had the prop off? And would you stop worrying about my shaft so much. And where the F have you been hiding?
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Permalink Reply by Jake Anderson on
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Good Stuff C-ride. Its common to have something negative to say about an experience but it says alot about your character that you go out of your way to speak about a positive experience.
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Permalink Reply by Rodney Heupel on
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Well said! The only negative that is needed is the negative posts of the batteries in our boats not on any web site.
Jake "The Snake" Anderson said:Good Stuff C-ride. Its common to have something negative to say about an experience but it says alot about your character that you go out of your way to speak about a positive experience. -
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Permalink Reply by Jeff Grimes on
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Great story.......unless a few of those other 70 boats' owners are on here and find out why they didn't get theirs done yet.....lol
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Permalink Reply by Brian Walters on
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Do have to agree.. the customer service there has been exceptional. They have a great group of guys working there and are doing a great job.
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Permalink Reply by Wes Williams on
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The mechanic Dave aka Big D is definitely one of the best around coupled with a great service manager Curt.....you can't go wrong
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Permalink Reply by Todd Parker on
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Aside from the juvenile "shaft" comments from those born with less than the minimum required equipment.............Three Rivers has always been a great place to buy(spend a s***load of money)/get service/get good information.....glad I live within driving distance.
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Dude........sorry about the small member comment.............and by the way this isn't an IQ test so quit trying so hard...........
Eric DeLay said:Thanks for your super interesting opinions Turd Poker.
We are all glad to hear that you live withing driving distance of Three Rivers.
I am really glad that I live within driving distance of Potholes because it is lots of fun. Tri-Cities too...wait a minute, the whole state is within driving distance.
Todd Parker said:Aside from the juvenile "shaft" comments from those born with less than the minimum required equipment.............Three Rivers has always been a great place to buy(spend a s***load of money)/get service/get good information.....glad I live within driving distance. -
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